Engagement — 4 Quick and Easy Steps

Encouraging engagement, of some type, is what every marketing campaign is ultimately about. Unfortunately, many campaigns miss the mark by forgetting that the message should be less about the information of your features, and more about the emotional relevance and benefit of your widget or service to your target audience.

As such, when you are writing to your audience — e.g. a prospect or someone who is higher up the food chain and who is extremely busy — it is important to engage with your best storyline.

This can easily be done with a simple exercise and if you are reading this, you are in luck; sign up here for an online complimentary mini-coaching session on copy-boarding. This is for new clients only and is about 1-hour in length.

That said, it is often a challenge to develop what you want to say without is sounding like a cold-form-letter.

Engagement Matrix

Encouraging Engagement Like A Professional

Tim Ferriss (the number one business podcaster) shared this simple template in an interview:
1st paragraph: “I know you are very busy and get a lot of emails so this will only take 60 seconds.”

2nd paragraph: 1 or 2 sentences about who you are and how that’s relevant to the person you’re contacting.

3rd paragraph: 1 or 2 sentences with a specific question the recipient can answer quickly.

4th paragraph: “I totally understand if you’re too busy to reply. Even a 1-to-2-line response will make my day.”

Engagement

Encouraging Engagement Old-School Style

Note this could also work if you picked up the phone and called. This seems to be a dying art as many would rather sens an email or text message.

I believe it is because people like to think things through before they speak.  Additionally, they like to hear from other thinkers. Certainly, they want other people to know what they think, but doing that via a call can be scary for some.

So off to the email engagement campaign, and HubSpot’s Barry Feldman suggests “prompting your audience with one of the following ‘What do you think?’ strategies:

  • Probe their personality. Post a question that invites people to share their opinion or weigh in on something.
  • Play the “test your knowledge” game. It’s irresistible.
  • Post a poll. It’s easy to create polls on Twitter and Facebook. In addition to engaging your followers, you stand to learn meaningful things about them too.
  • Respond to my email. Email from brands are bound to ask you to click-through to read, watch, and try or buy something, but how often do they simply ask you to write back? I find this be an enormously engaging strategy and have seen it work for my brand and many others. Notice I wrote, “Respond to my email,” not “our email” or “this email.” A human-to-human first-person approach will be the engaging way to call this play.
  • Just ask. Interactivity 101: simply post a question. Whether done so in a social stream, blog post, online group or community, or on a Q&A site such as Quora, I’ve witnessed asking followers relevant, provocative, and timely questions create some of the most engaging and thought-provoking social media activity of all.

Learn how to write more compelling content with a personal copywriting and copy-boarding session, or contact me directly for a chat.


 

A Conversation Is Always The Marketing Goal

A conversation is not often spoken about, but at the end of the day, it is crucial to the overall goal of every campaign.

Internet marketing campaign goals require thorough planning. Be specific when you decide on your marketing goals, objectives and strategies to build a winning marketing campaign.

A Conversation in a Natural Language
Quote From Joshua Keiser at Capco

A Conversation Equals An Engagement Moment

It’s not enough to reach people, you have to engage them with high-quality, informative, interesting, and most importantly, emotionally-engaging content. Many try to get views, and views are good, however, engagement is a way to tell how good your content is at answering your target audiences’ most important questions. Or it can show you how well you are distracting your target audience from their biggest headaches (by entertaining them.)

“Traditional corporate communication must give way to a process that is more dynamic and more sophisticated. Most important, that process must be conversational.” ~ Boris Groysberg & Michael Slind in Leadership Is A Conversation

Some common engagement measures:

  • Pages per visit
  • Average time spent per visit
  • Bounce rate
  • Social actions (likes, shares, comments)

A Conversation Equals A Touch-Point Conversion

I reject any notion that content marketing shouldn’t demonstrate a return on investment. As such, conversion has to be an important goal for any content marketing program. The only reason to execute a content marketing program is to drive business outcomes. And those outcomes come in the form of actions taken by the readers you are attracting. And while they may not be direct sales conversion, they should be conversions from one stage of the buying process to another.

Some common conversion metrics:

  • Newsletter Subscriptions
  • Registrations to gated content
  • Clicks to your “Buy Now” button (or “chat now” or “call now”)
  • Leads from your track-able 1-800 number
  • Visits and conversions on other landing pages

A Conversation Is The Key To Success in Online Marketing

A Conversation and Facebook LikesLastly, I wanted to point out that many confuse their online-messaging with online-postulation. In other words, many try to tell their social-media/advert/website/email reader gobs of info believing that they are passing along the important information; forgetting that a conversation should be a natural two-way engagement.

Unfortunately, you can only provide so much info before people will tune out, so, make your conversations “emotionally-meaty”, speaking to the potential benefits and not the features. You will find that your conversion (and engagement) rate will dramatically increase when you do!

So, let’s have a chat about your marketing conversations!

10 Reasons Why Social Media Should Be Important To You

10 Reasons Why Social Media Is Important to Your Company…  according to SearchEngineJournal.com.

For companies not already on – or forced by prospects and customers to be on – the leading edge of social media, there’s often a prevalent question about what value social media has.

From the range of being seen as an untapped opportunity to one of frustration with it being seen as something of a burden, it can be tough to find the right justification for why it is important.

Regardless of industry and organization size, there are 10 reasons why social media is important to your company regardless of any preconceived answers to the potential questions or to previous commitments and efforts. ~ Corry Morris

  1. Reputation Management
  2. PR
  3. SEO
  4. Local Search
  5. Funnel Development
  6. Agile Marketing
  7. Prospecting
  8. Thought Leadership
  9. Gaining Industry Insight
  10. Recruitment

10 Reasons Why Marketing

If any of these “10 Reasons Why” resonated with you, you should read this post by Corry Morris. I highly recommend you follow that up by reading my post about how Marketing Is Like Farming.


 

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